Cell phone photos & customer service
My fancy pants cell phone broke just before Christmas so I took it to Rogers to for repair. It was told the repair would take “10 business days but don’t worry, here is a courtesy phone you can use in the meantime… But yeah, it doesn’t have 3G, Wifi or Bluetooth or even a camera.” In the end, the repair took over a month and came back with new problems. Delayed service and poorly trained staff have become status quo for the cell phone market and I don’t know why.
It’s a different industry but recently, I called Mountain Equipment Coop’s customer service line. Rogers call centres should really take some cues from them. Friendly voices on the other end who, when they don’t know the answer to a question, seek it out rather than make something up. Similarly, while I don’t think Apple is the be all end all of computers, everytime I’ve called them (which, honestly, has actually been more often than I’d like to), at least they also have nice people to talk to.
It’s funny, I want so badly to like the people I’ve dealt with at Rogers but even though I’ve only been with them since August, the relationship has already gone sour. Maybe I should stop trying to make it work and everything will just magically come together…
In any event, here are a few photos I took with someone else’s cell phone while I was away. Mostly, they’re signs I liked or thought were funny.
Bermuda
Spent last week in Bermuda on a trip that wasn’t very much like what I sort of set myself up for. Thankfully, I flew with my bicycle (which only cost $50 instead of $100 after some careful haggling with Air Canada) and was able to bike around much of this 53.3km2 island.
Even if I didn’t go for golf or stay in a resort or any of that stuff most non-residents go to Bermuda for, it did turn out to be a bit more of a true vacation than anything. I didn’t take as many photos as I thought I would but I did take a few…
Flight to Bermuda. All I need.
Barefoot in da sand. Lost in the triangle.
LED fun at risk of getting lost in a riptide
4 minute exposure. I might have died.
Caves! Seriously, that is the colour of the water.
Spanish Point.
Home. (Stranded in Toronto for five hours)
GDP per capita in Bermuda is about double Canada’s. Even at the fair trade organic coffee joint, I was surrounded by hedge fund dudes discussing the economy. Totally bizarre scene, man. I mean, a shawarma costs twelve dollars. Rock Island has some of the best vegan muffins ever though.
Now I’m back in Ottawa, moving soon (within town) and patiently waiting for bus service to resume. Totally feeling the pain of it though. (Aren’t we all?)
Joyeuse deux-mille neuf!
JOTS video shoot!
Jokers of the Scene returned to their Disorganized brainchild for the first time in months to shoot a video for their track Baggy Bottom Boys. I took photos, lost my breath and got people dirty. Red Foxx was working the video camera and will be editing the video which should be out soon!
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